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FAQs

AlarmMaster Pro is a cloud-based software solution designed specifically for the fire and security industry. It provides comprehensive tools for managing service contracts, scheduling jobs, ensuring regulatory compliance, and streamlining billing processes. With over 30 years of industry experience built into its design, AlarmMaster Pro is engineered to help businesses optimise their operations, improve efficiency, and maintain compliance with standards like NSI, SSAIB, and BAFE.

AlarmMaster Pro can significantly enhance your business by automating and centralising key operational tasks. From managing contracts and invoicing to scheduling jobs and tracking compliance, the software reduces manual work and minimises errors. This allows you to focus on growing your business, improving customer satisfaction, and increasing profitability. Additionally, the powerful reporting and analysis tools provide valuable insights into your operations, helping you make informed decisions and drive continuous improvement.

Booking a demo of AlarmMaster Pro is simple. You can request a demo directly through our website by clicking the ‘Request a Demo’ button located in the top navigation bar or on any of our landing pages. Fill in the form with your contact details, and one of our team members will be in touch to arrange a convenient time for your personalised demo. During the demo, you’ll have the opportunity to see the software in action and ask any questions you may have.

AlarmMaster Pro stands out as the most specialised and comprehensive solution on the market for the fire and security industry. Built on decades of experience, it’s designed to meet the unique challenges of this sector, from stringent compliance requirements to complex contract management. The software not only streamlines your daily operations but also supports your business’s growth by providing tools that enhance productivity, improve cash flow, and ensure you stay ahead of industry regulations. With AlarmMaster Pro, you’re not just getting software; you’re gaining a trusted partner dedicated to your success.

Yes, AlarmMaster Pro is designed to be scalable and flexible, making it suitable for businesses of all sizes, including small and medium-sized enterprises (SMEs). Whether you’re managing a handful of contracts or hundreds, the software can be tailored to meet your specific needs. It helps smaller businesses by automating tasks that would otherwise require significant time and resources, allowing you to focus on delivering quality service and growing your customer base.

AlarmMaster Pro is equipped with a robust API that allows for seamless integration with a wide range of other software systems. Whether you need to connect with your accounting software, CRM, or other business-critical applications, AlarmMaster Pro can easily integrate to ensure a smooth flow of data across your operations. This helps eliminate data silos, reduces duplication of effort, and ensures that all your systems work together harmoniously.

Data security is a top priority for AlarmMaster Pro. The software is built on secure cloud infrastructure, employing advanced encryption methods and automated backup and data recovery to ensure business continuity. Regular security updates and compliance with industry standards ensure that your information remains secure. Additionally, access controls allow you to define user roles and permissions, so sensitive data is only accessible to authorised personnel.

Our dedicated software support team is committed to providing exceptional assistance to our customers by email, telephone or live chat. With a deep understanding of our product and a passion for problem-solving, our support specialists offer timely and effective solutions to a wide range of inquiries. Whether it’s troubleshooting technical issues, answering product questions, or guiding users through new features, our team is here to ensure a seamless user experience.

AlarmMaster Pro is cloud based so it can be used on any devices (PC, Mac or Linux) via any internet browser. For the field engineers the app is available on any device Apple or Android.

AlarmMaster Pro is our next generation of Alarm Master, it builds on the solid foundations of Alarm Master while adding new and improved functionality