Why AlarmMaster Pro?
Job management made easy
Simple scheduling, rule-based escalations, visibility over engineers’ activity and full parts and stock management ensure you hit your SLAs, maximise resource allocation and exceed customer expectations.
Contract management and Invoicing
Invoice hundreds of contracts in minutes, whilst ensuring those invoices are accurate every time. Automated price increases, margin calculations, asset-based contract pricing and automated client notifications ensure you maximise your cash-flow and free up time to grow your business.
Engineers mobile app
Designed to work on any device allows engineers to manage their days, book their own visits, see visit history, device listing and locations, order parts, capture images, and complete customisable forms. It’s also off-line capable for where the signal is poor or where internet connectivity is restricted.
Customisable inspection forms and certificates
Pre-loaded with the latest standards we include checklists for most industry standard forms from risks assessments to service checks to installation certificates, these documents are also fully customisable by you.
Mapping
Utilize our action based engineer tracking to see current and historical location on interactive maps. Providing service coordinators with improved visibility over your engineers allowing improved resource allocation.
Stock control
AlarmMaster Pro takes this vital, but often painful process and makes it easier. Full FIFO (First-in – First-out) stock management, with multi-warehouse capabilities and simple, yet powerful engineer car/van stock management means you can maximise stock and parts availability, free up cash-flow and spend more time on the things that help your business grow.
The Last Fire and Security Software, you will ever need.
Meet your SLA’s and drive compliance
AlarmMaster Pro is built-in with industry standard reports in order to evidence the outstanding service you deliver every day. These can be customised to suit your company, and can be set up to send automatically, reducing administration. With dynamic dashboards and a live, real-time Analysis Centre, AlarmMaster Pro ensures that both you and your clients have what you need, when you need it.
False alarm management
Download and manage Alarm Activation events from the majority of UK Alarm Receiving Centres and directly schedule engineers for remedial visits.
Assets
See which devices need servicing and when, view device history, perform service actions and checks to prove engineer attendance. Service results can then be emailed directly to the customer on completion of the visit.
A rated, customer service.
Improve customer self-service by allowing your customers to view, create and update calls, view sales orders and download copies of invoices.
Integrations
AlarmMaster Pro integrates with key financial packages including Sage 50, Sage 200, Xero, Fortnox and Visma accounting.
API Integrations
With over 1000 documented resources, the AlarmMaster Pro API is available to all clients at no extra cost. Read and Write data to your database and create truly powerful integrations to your mission critical systems.
Quotations and digital signatures
Create beautiful customisable quotations which can be instantly sent to your clients and get them digitally signed.
Planned Maintenance
AlarmMaster Pro simplifies proactive service management, for both field and remote service delivery. Automated and manual service reminders ensure the customer is present when your engineer attends.
Take Control of Your Compliance and Profitability
Don’t let outdated processes hold you back. Upgrade to AlarmMaster Pro and experience industry-leading efficiency and support. Speak to an expert today.
